Logo Guts reserves the right to amend, update and change these Terms and Conditions from time to time with notice via email or other means. You are responsible for regularly viewing these Terms and Conditions. You acknowledge and agree that Logo Guts will not be responsible to you or to any third party for any modification, amendment, suspension, discontinuance or other change to these Terms and Conditions.
LogoGuts is not liable for not meeting client imposed deadlines that have not been pre-approved by both parties in writing. LogoGuts is not responsible for any delays that occur in meeting deadlines that result in client/customer providing incomplete, partial information/content or for clients providing late/ delayed feedback or response.
We will provide you all the vector and raster versions of logo, web and print ready (AI, EPS, PSD, JPG, PNG, GIFF, TIFF, GRAYSCALE).
In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded as per the below terms.
If request for refund is made within 48 hours, you would be eligible for 70% refund (less 10% service & processing fee).
If request for refund is made within 48 hours, you would be eligible for 60% refund (less 10% service & processing fee).
If request for refund is made between 48- 120 hours of the initial design delivery, you would be eligible 40% refund (less 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
In any event, any deposited funds for a project shall not be subject to refund after delivery of the logo final files.